Consultation and operations sit at the core of KRÖFT. Around them, we provide every service a private journey in Japan could call for, engaged à la carte, or end to end under one point of contact.
Our main craft. We sit with you on the brief: destination knowledge, pacing, seasonality, suppliers and rates, and design the journey with you before a single booking is made. Market-entry and product consulting for operators is part of the same practice.
Then we run it. Ground handling end to end: transfers, guides, reservations, ticketing and on-the-day logistics, operated by our own team in Japan, with one accountable point of contact throughout.
The full menu, from a single transfer to a fully staged event.
Private routes designed to the brief, paced, costed and refined with you.
Proven KRÖFT routes, ready to confirm and tailor at the edges.
Transfers, luggage forwarding and routing across the whole country.
Chauffeured cars, vans and coaches with vetted, briefed drivers.
Multilingual guides matched to each traveller.
Airside assistance, fast-track and arrivals handled to the kerb.
Private temples, artisans, chef's counters and after-hours moments.
Shinkansen, timed entries, events, all purchased and in hand before arrival.
Private shopping, sourcing and personal concierge services on request.
Meetings, incentives, conferences and exhibitions, plus familiarisation trips for the trade, staged in full.
Weddings, celebrations and one-off occasions in extraordinary venues.
Document, on-site and business translation alongside any programme.
The commitments that sit under all of the above, whichever services you engage.
Every guide, driver and supplier hand-picked, licensed and held to the KRÖFT standard.
A real person reachable at any hour, anywhere in Japan, for the whole journey.
Clear safety protocols and a contingency plan for every itinerary, weather to welfare.
Accommodation, transport and experiences confirmed and quality-checked before arrival.
White-label and confidential: your client's privacy, and yours, protected.
Clear pricing and clear cancellation terms, agreed upfront. No surprises.
No. KRÖFT is a wholesale tour operations company. We work only with the trade and deliver white-label. Enquiries and bookings stay with you, the partner; we never step in front of your client.
Entirely. Every journey is built bespoke to your client's brief, pace and taste. The sample routes on our Itineraries page are starting points to spark the conversation, not fixed packages.
Yes. We work with guides and companions fluent in English, French, Spanish, Mandarin, Arabic and more, and match the right guide to each traveller by language, interest and pace.
Two to three months is comfortable for most private journeys, and earlier for peak seasons such as cherry blossom and autumn foliage, when the best guides, ryokan and tables book out well ahead. That said, we also handle last-minute requests — we understand your clients lead very busy lives, and we're happy to cater around that.
We quote wholesale net rates to the trade; you set the price your client pays. Depending on the request, a planning fee or deposit may apply to confirm arrangements in advance, and we'll always make that clear before anything is booked.
A deposit confirms the booking and unlocks detailed planning; the balance is due before travel. Some third-party arrangements (chartered vehicles, certain experiences) carry their own conditions, which we flag upfront.
Yes. Every journey has a point of contact in-country for its full length, with duty of care should anything need attention, so you and your client are never left without support.
All of Japan, from Hokkaidō to Okinawa. Japan is our sole focus today, and it has our full attention.
One brief is enough to start, and we'll come back with the how, the who and the when.
New experiences, seasonal availability and openings on the ground, sent occasionally, and only to agents and operators we work with.
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